Terms & Conditions

Terms and Conditions
Tips and general info on this site are recommendation only and not to be replaced with a professional advice upon seeing your rugs or upholstery by our technicians.

Free Estimate
Sunlight Mattress Cleaning NYC Technicians will provide a free estimate when visiting your residential , thus making the price transparent and with no hidden charges .

Price given on the phone from our representatives are not to be obliged by our technicians after seeing the items needs to be cleaned .

A free estimate is given for first time customers .how ever if a customer calls for a second estimate at his residential we will charge trip expenses . (Minimum 75$).

Job Redo
Our customers always come first. If you think that the cleaning job wasn’t done properly We will send the technician who performed it to evaluate it again. Its upon the technician to decide if a re-do is necessary.
Customers complaints will not be reviewed if placed after 48 hours from the day of cleaning.

Removal of Objects
Clients are responsible for removing fragile objects before the arrival of technicians.

Customers are allowed to use one coupon at a time .

Advanced General info on items
It is the customer responsibility to provide our technicians specific information relating to the circumstances of the carpet or rug. Sunlight fine rug care will not be liable for the results of any work carried out due to missing information from the client .

Terms of Payment
We accept cash, mastercard, visa, checks .

Sunlight Mattress Cleaning NYC is not responsible for typographical errors on this website or publishing materials.